Shipping and Returns
Shipping
All of our orders are processed and shipped from our headquarters in Nova Scotia. We take pride in delivering only the best seafood and getting it to you in prime condition. All orders are shipped by courier companies that can provide priority overnight service to most locations.
To ensure you get the best product, we require at least two (2) business days’ notice for overnight deliveries and 3 business days for any 2-day shipments (when applicable). All shipments require a signature, so someone must be home to sign for the shipment. We cannot ship to PO Boxes.
*NOTE: We will be removing the signature required from all deliveries on December 19, 20, 24 and 31 due to the high volume of shipments being delivered. We encourage someone to be available to receive your order, otherwise the delivery driver will leave it unattended.
In Canada, we deliver Tuesday through Friday, with the exception of holidays.
In the USA, we deliver Tuesday through Thursday, with the exception of holidays.
The cut off time for ordering is 12noon (EST) in Canada and 11am (EST) in USA.